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Guest Services Associate at Hilton Garden Inn Houston Energy Corridor

  • Location: Texas
  • Type: Full Time
  • Posted: October 5, 2024

Industry: Hotels,Lodging

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Join our Team at Hilton Garden Inn Houston Energy Corridor

About Us

Located in the heart of the Energy Corridor, Hilton Garden Inn Houston Energy Corridor is a premier hotel offering upscale accommodations and exceptional service to our guests. We strive to create a welcoming and comfortable environment for both our guests and our team members.

Position: Guest Services Associate

Job Overview

As a Guest Services Associate at Hilton Garden Inn Houston Energy Corridor, you will play a key role in creating a positive guest experience. You will be the first point of contact for guests, assisting with check-ins, check-outs, and providing information about the hotel and local area.

Key Responsibilities

  • Welcome and greet guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer guest inquiries and provide information about hotel services and amenities
  • Assist guests with luggage and other requests
  • Resolve guest complaints and concerns in a timely and professional manner
  • Maintain a clean and organized front desk and lobby area

Qualifications

  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong attention to detail
  • Ability to work flexible hours, including evenings, weekends, and holidays

Benefits

Joining the team at Hilton Garden Inn Houston Energy Corridor comes with a variety of benefits, including:

  • Competitive pay
  • Health, dental, and vision insurance
  • Paid time off
  • Employee discounts on hotel stays
  • Opportunities for growth and advancement

How to Apply

If you are passionate about providing exceptional service to guests and are looking to join a dynamic team in the hospitality industry, we invite you to apply for the Guest Services Associate position at Hilton Garden Inn Houston Energy Corridor. Please submit your application through the careers page on our website.

At Hilton Garden Inn Houston Energy Corridor, we value teamwork, professionalism, and a dedication to exceeding guest expectations. Join us in creating memorable experiences for our guests and advancing your career in the hospitality industry. We look forward to welcoming you to our team!

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