First Service Credit Union is a member-owned, not-for-profit financial institution that has been serving the Houston area since 1978. We are committed to providing the best possible financial services to our members while upholding our core values of integrity, excellence, and community involvement.
We are Hiring!
Are you passionate about helping people achieve their financial goals? Do you thrive in a fast-paced and collaborative work environment? If so, we want you to join our team at First Service Credit Union!
Position: Customer Service Representative
Responsibilities:
Assist members with a variety of financial transactions, including deposits, withdrawals, loan payments, and account inquiries
Provide exceptional customer service by actively listening to members’ needs and recommending appropriate products and services
Educate members on the benefits of credit union membership and how to maximize their financial well-being
Maintain a high level of accuracy and attention to detail when processing transactions to ensure data integrity and member satisfaction
Adhere to all credit union policies, procedures, and regulations to maintain a safe and secure environment for both members and employees
Qualifications:
High school diploma or equivalent required; associate’s degree in a related field preferred
Prior customer service experience in a financial institution is a plus
Excellent communication skills and the ability to work effectively in a team environment
Strong attention to detail and problem-solving skills
Knowledge of basic financial products and services offered by credit unions
Benefits:
Competitive salary based on experience
Comprehensive benefits package, including medical, dental, and vision insurance
401(k) retirement plan with employer match
Paid time off and holidays
Professional development opportunities
How to Apply:
If you are interested in joining the First Service Credit Union team as a Customer Service Representative, please submit your resume through this page. We look forward to hearing from you!
Equal Opportunity Employer
First Service Credit Union is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.