Industry: Electric Companies
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
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Full Job Description
Join NextEra Energy Services as a Customer Service Representative
About NextEra Energy Services
NextEra Energy Services is a leading electric company that provides innovative energy solutions to customers across the United States. Our company is committed to delivering clean, reliable, and affordable electricity to homes and businesses, helping to build a sustainable future for generations to come.
Job Title: Customer Service Representative
Location: Houston, TX
Job Description:
NextEra Energy Services is seeking a Customer Service Representative to join our growing team in Houston, TX. In this role, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, resolving any issues, and ensuring their overall satisfaction with our services. The ideal candidate will have a passion for helping others, excellent communication skills, and a strong attention to detail.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with billing inquiries, service requests, and account maintenance
- Resolve customer issues and complaints effectively and efficiently
- Educate customers on our products, services, and pricing options
- Document customer interactions and maintain accurate records
- Collaborate with internal teams to address customer needs and improve processes
Qualifications:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office applications
- Knowledge of the electric industry is a plus
Benefits:
- Competitive salary
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) retirement plan with company match
- Paid time off and holidays
- Career development and advancement opportunities
Apply Now:
If you are passionate about providing exceptional customer service and are looking to make a difference in the electric industry, we want to hear from you! Apply now on this page to join the NextEra Energy Services team as a Customer Service Representative in Houston, TX. Be a part of a company that is shaping the future of energy.
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