Industry: Hotels,Corporate Lodging,Lodging

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Join Our Team at Hampton Inn Houston Downtown

About Us:

Welcome to the Hampton Inn Houston Downtown, where we pride ourselves on providing exceptional hospitality and comfortable accommodations to all our guests. As a part of the Hilton family, we uphold the highest standards of service and strive to create a welcoming environment for travelers from near and far. Located in the heart of downtown Houston, our hotel is the perfect destination for both business and leisure travelers.

We are currently hiring for the following position:

Front Desk Associate:

As a Front Desk Associate at Hampton Inn Houston Downtown, you will be the face of our hotel and the first point of contact for our guests. Your primary responsibilities will include:

• Greeting guests with a warm smile and friendly attitude
• Checking guests in and out of the hotel efficiently
• Responding to guest inquiries and providing information about hotel services and amenities
• Handling reservations and cancellations
• Assisting guests with any requests or concerns they may have during their stay
• Maintaining a clean and organized front desk area

Qualifications:

• Previous experience in a customer service role preferred
• Excellent communication and interpersonal skills
• Ability to work well under pressure in a fast-paced environment
• Attention to detail and strong organizational skills
• Knowledge of basic computer skills and ability to learn new software systems

Benefits:

At Hampton Inn Houston Downtown, we value our employees and offer a competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid time off and holiday pay
• Ongoing training and development opportunities
• Discounted hotel stays at Hilton properties worldwide

How to Apply:

If you are passionate about providing exceptional customer service and are looking to join a dynamic team in the hospitality industry, we encourage you to apply for the Front Desk Associate position at Hampton Inn Houston Downtown. Please submit your resume and cover letter through the application portal on this page.

We look forward to reviewing your application and potentially welcoming you to our team!