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Customer Service Representative Opportunity at MXenergy

  • Location: Texas
  • Type: Full Time
  • Posted: October 7, 2024

Industry: Electric Companies,Gas Companies,Utility Companies

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Join the Team at MXenergy!

About MXenergy

MXenergy is a leading energy provider serving customers across the United States. We are committed to offering innovative and sustainable solutions to meet the energy needs of our customers. Our company values integrity, teamwork, and excellence in all that we do.

Position Available: Customer Service Representative

MXenergy is currently seeking a Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance with account inquiries, billing questions, and general support. This is a great opportunity for individuals who are passionate about helping others and are looking to grow their career in the energy industry.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat
  • Assist customers with billing questions and account management
  • Resolve customer issues in a timely and professional manner
  • Educate customers on energy products and services
  • Coordinate with other departments to ensure customer satisfaction

Qualifications:

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency in Microsoft Office Suite
  • Knowledge of the energy industry is a plus

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Career development opportunities

Why Join MXenergy?

At MXenergy, we are dedicated to creating a positive work environment where employees are valued and supported. We offer training and development programs to help you succeed in your role and advance your career. By joining our team, you will have the opportunity to make a difference in the lives of our customers and contribute to the growth of our company.

Apply Now

If you are interested in joining the MXenergy team as a Customer Service Representative, please apply on this page. We look forward to reviewing your application and potentially welcoming you to our team. Thank you for considering MXenergy as your next career opportunity!

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