Industry: Hotels,Motels,Lodging

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Downtowner Inns & Suites Monroe Road – Job Advertisement

Position: Front Desk Agent

Downtowner Inns & Suites Monroe Road is currently seeking a friendly and customer service-oriented individual to join our team as a Front Desk Agent. This position plays a crucial role in providing exceptional service to our guests and ensuring their stay is comfortable and enjoyable. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you!

Key Responsibilities:

• Welcome guests upon their arrival and check them into their rooms
• Assist guests with inquiries, requests, and reservations
• Handle guest check-outs and process payments accurately
• Answer phone calls and respond to emails in a professional manner
• Maintain a tidy and organized front desk area
• Collaborate with other team members to ensure guest satisfaction

Qualifications:

• Prior experience in customer service or hospitality is preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work well under pressure
• Detail-oriented and strong problem-solving skills
• Proficiency in computer systems and knowledge of hotel management software is a plus

Benefits:

• Competitive salary
• Opportunities for career growth and advancement
• Employee discounts on room rates at our hotel properties
• Training and development programs
• Friendly and supportive work environment

How to Apply:

If you are interested in this exciting opportunity to join our team as a Front Desk Agent at Downtowner Inns & Suites Monroe Road, please apply on this page. We look forward to reviewing your application and potentially welcoming you to our team!

About Downtowner Inns & Suites Monroe Road:

Downtowner Inns & Suites Monroe Road is a well-established hotel located in a prime location in Monroe Road. Our hotel offers comfortable accommodations, modern amenities, and exceptional service to our guests. Whether visitors are traveling for business or leisure, we strive to provide a memorable stay for each guest. Join our team and be a part of our commitment to excellence in hospitality!