Industry: Computer Software & Services,Computer Online Services,Computer Technical Assistance & Support Services

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Join Our Team at Computer Dr. Ethan

About Us:

Computer Dr. Ethan is a leading provider of computer software and services, online services, and technical assistance and support services. Our team of experts is dedicated to providing top-notch solutions and support to individuals and businesses in need of reliable IT services.

We are Hiring! – Position: Technical Support Specialist

Job Description:

As a Technical Support Specialist at Computer Dr. Ethan, you will be responsible for providing technical assistance and support to our clients. You will troubleshoot issues, resolve technical problems, and ensure a smooth operation of computer systems and software. Your role will also involve installing and configuring hardware and software, performing upgrades, and maintaining documentation of support activities.

Key Responsibilities:

• Provide technical support to clients via phone, email, or in person
• Troubleshoot hardware and software issues
• Install and configure computer systems and software
• Perform system upgrades and maintenance
• Document support activities and solutions
• Collaborate with team members to resolve complex technical issues
• Keep up-to-date with the latest technology trends

Qualifications:

• 2+ years of experience in technical support or IT field
• Excellent problem-solving skills
• Strong communication skills
• Ability to work independently and in a team environment
• Knowledge of computer hardware, software, and networking
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus

Why Join Us:

At Computer Dr. Ethan, we value our employees and offer a supportive work environment where you can grow professionally. We provide ongoing training and development opportunities to help you expand your skills and advance your career in the IT industry. In addition, we offer competitive salaries, benefits package, and a collaborative team culture that encourages innovation and creativity.

How to Apply:

To apply for the Technical Support Specialist position at Computer Dr. Ethan, please submit your resume and cover letter through the application form on this page. We look forward to welcoming you to our team and working together to deliver exceptional IT services to our clients.

Join Computer Dr. Ethan today and take your career to the next level in the dynamic field of computer software and services! Apply now.