Aloft Hotels is a modern, innovative hotel brand owned by Marriott International. We are known for our vibrant atmosphere, tech-savvy design, and dynamic guest experiences. With over 140 hotels worldwide, Aloft Hotels is a leader in the hospitality industry.
Position: Front Desk Agent
Location: Aloft Hotels – [City, State]
Salary: Competitive
Job Description:
We are currently seeking a friendly and organized Front Desk Agent to join our team at Aloft Hotels. The Front Desk Agent plays a crucial role in ensuring a positive guest experience from check-in to check-out. Responsibilities include:
Greeting guests upon arrival with a warm and welcoming demeanor
Checking guests in and out efficiently, processing payments, and providing information about hotel amenities
Handling guest inquiries and resolving any issues or complaints in a professional manner
Assisting with guest luggage and coordinating with bell staff as needed
Maintaining a clean and organized front desk area
Collaborating with other hotel departments to ensure seamless guest service
Qualifications:
The ideal candidate for this position will possess the following qualifications:
Prior experience in a customer service or hospitality role
Excellent communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Strong attention to detail and organizational skills
Knowledge of hotel operations and reservation systems is a plus
Why Join Aloft Hotels:
At Aloft Hotels, we value our employees and offer a supportive work environment where you can grow and succeed. Benefits of working with us include:
Competitive salary and benefits package
Opportunities for career advancement within the Marriott International family
Training and development programs to enhance your skills
A fun and dynamic work environment with a focus on teamwork
How to Apply:
If you are interested in joining the Aloft Hotels team as a Front Desk Agent, please apply on this page. We look forward to reviewing your application and welcoming you to our Aloft family!