American Risk Insurance Company, Inc. is a leading provider of insurance products for homeowners, businesses, and commercial properties. We pride ourselves on our commitment to excellence, customer service, and innovative solutions. With over 20 years of experience in the industry, we have built a reputation for reliability and trustworthiness.
Position Available: Customer Service Representative
We are currently seeking a Customer Service Representative to join our team. This position plays a crucial role in ensuring our clients receive the support and assistance they need when navigating through their insurance policies. The ideal candidate will have a passion for helping others, excellent communication skills, and a strong attention to detail.
Responsibilities:
Answering customer inquiries via phone, email, and in person
Assisting clients with policy changes, claims processing, and billing questions
Providing exceptional customer service and resolving issues in a timely manner
Maintaining accurate records of customer interactions and transactions
Collaborating with other team members to ensure customer satisfaction
Requirements:
Prior experience in customer service or a related field is preferred
Excellent communication skills, both written and verbal
Strong attention to detail and problem-solving abilities
Ability to prioritize and manage multiple tasks efficiently
Proficiency in Microsoft Office and other computer applications
Insurance industry knowledge is a plus, but not required
Position Available: Sales Agent
We are also looking for Sales Agents to join our team. This position focuses on promoting and selling our insurance products to potential clients. The ideal candidate will have a strong sales background, excellent negotiation skills, and a drive for achieving sales targets.
Responsibilities:
Prospecting and generating leads through various channels
Presenting and explaining insurance options to potential clients
Closing sales and meeting monthly sales targets
Building and maintaining relationships with clients to ensure customer retention
Staying up-to-date on industry trends and product knowledge
Requirements:
Proven experience in sales or a related field
Strong negotiation and persuasion skills
Ability to work independently and as part of a team
Goal-oriented and driven to succeed
Knowledge of insurance products and services is a plus
Position Available: Claims Adjuster
Additionally, we are seeking Claims Adjusters to join our team. This role involves assessing and processing claims made by our clients. The ideal candidate will have strong analytical skills, attention to detail, and the ability to make fair and accurate claim decisions.
Responsibilities:
Investigating and evaluating insurance claims
Communicating with policyholders, witnesses, and other relevant parties
Reviewing policy coverage and determining the validity of claims
Negotiating fair settlements with claimants
Documenting claim activities and maintaining claim files
Requirements:
Prior experience in claims adjusting or a related field
Strong analytical and problem-solving skills
Knowledge of insurance laws and regulations
Excellent negotiation and communication skills
Ability to work under pressure and meet deadlines
If you are interested in any of the positions mentioned above and have the qualifications we are looking for, we encourage you to apply through the link provided on this page. Join American Risk Insurance Company, Inc. and be a part of a dynamic team dedicated to providing top-notch insurance solutions to our clients.