Industry: Auto Insurance,Insurance,Motorcycle Insurance

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

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Full Job Description

Welcome to Convergys Work From Home!

About Us

Convergys is a global leader in customer management, offering innovative solutions to drive better interactions between companies and their customers. With a strong focus on creating exceptional customer experiences, Convergys has been in business for over 30 years.

Position: Customer Service Representative – Work From Home

Are you looking for a rewarding work-from-home opportunity with a reputable company? Convergys is currently seeking enthusiastic individuals to join our team as Customer Service Representatives. This position allows you to work from the comfort of your own home while providing top-notch customer service to our clients.

Responsibilities:

• Handle incoming customer inquiries via phone, email, and chat
• Provide accurate information and solutions to customers’ questions and concerns
• Maintain a high level of professionalism and customer service at all times
• Use various software applications to navigate customer accounts and troubleshoot issues
• Meet or exceed performance goals in areas such as customer satisfaction, productivity, and quality

Requirements:

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to work independently and as part of a team
• Previous customer service experience is a plus
• High-speed internet connection and a quiet workspace

Benefits:

• Flexible work schedule
• Competitive pay
• Opportunities for advancement
• Training and development programs
• Supportive team environment

How to Apply:

If you are interested in joining the Convergys Work From Home team as a Customer Service Representative, please apply on our careers page. We look forward to reviewing your application!

Join us at Convergys Work From Home and take the first step towards a rewarding career in customer service!