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Front Desk Agent Job Opening at Four Points by Sheraton Houston Greenway Plaza

  • Location: Texas
  • Type: Full Time
  • Posted: October 8, 2024

Industry: Hotels,Lodging

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location:  United States

To apply to this job please click the button

Full Job Description

Join Our Team at Four Points by Sheraton Houston Greenway Plaza

About Us:

Four Points by Sheraton Houston Greenway Plaza is a luxury hotel located in the heart of Houston’s vibrant Greenway Plaza district. Our hotel offers comfortable accommodations, top-notch amenities, and exceptional service to ensure that our guests have a memorable stay. We are currently looking to expand our team with dedicated individuals who are passionate about hospitality and providing exceptional service to our guests.

We are Hiring for the Following Position:

Job Title: Front Desk Agent

Job Responsibilities:

  • Welcome guests in a friendly and professional manner
  • Check guests in and out of the hotel efficiently
  • Answer phone calls and handle guest inquiries
  • Provide information about hotel services, facilities, and local attractions
  • Handle guest requests and resolve any issues promptly
  • Assist with guest transportation arrangements
  • Maintain a clean and organized front desk area
  • Collaborate with other hotel departments to ensure guest satisfaction

Qualifications:

  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Professional appearance and demeanor
  • Knowledge of hotel operations and services is a plus
  • Strong attention to detail
  • Flexibility to work various shifts, including weekends and holidays

Benefits:

  • Competitive salary
  • Health and dental insurance
  • 401(k) retirement plan
  • Paid time off
  • Discounted hotel stays
  • Career development opportunities

How to Apply:

If you are interested in joining our team as a Front Desk Agent at Four Points by Sheraton Houston Greenway Plaza, please click on the link to apply. We look forward to reviewing your application and potentially welcoming you to our team!

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