Telus Work From Home is currently seeking motivated individuals to join our remote team. We are a leading telecommunications company in Canada, dedicated to providing exceptional services to our customers. If you are looking for a flexible work environment that allows you to work from the comfort of your own home, then this opportunity is perfect for you.
Position: Telus Work From Home Customer Service Agent
Job Description:
Provide excellent customer service to Telus customers via phone, email, and chat
Assist customers with inquiries, billing issues, account modifications, and technical support
Ensure customer satisfaction by resolving issues in a timely and efficient manner
Upsell and cross-sell Telus products and services to meet customer needs
Maintain accurate records of customer interactions and transactions
Requirements:
Strong communication skills, both verbal and written
Ability to multitask and work in a fast-paced environment
Previous customer service experience is preferred
Knowledge of telecommunications industry is a plus
High school diploma or equivalent
Benefits:
Flexible work schedule with the ability to work from home
Competitive pay and performance-based bonuses
Ongoing training and support to help you succeed in your role
Career advancement opportunities within Telus Work From Home
Employee discounts on Telus products and services
How to Apply:
If you are interested in joining the Telus Work From Home team, please apply on the careers page of our website. We look forward to reviewing your application and potentially welcoming you to our team.
At Telus Work From Home, we are committed to providing a positive and inclusive work environment for all employees. We value diversity and strive to create a workplace where everyone feels respected and appreciated. Join us and be a part of a team that is dedicated to delivering exceptional service to our customers.